With any business. It is the owner’s responsibility to see that it is constantly upgrading and that everything is in perfect working order. With a restaurant especially, there is a big responsibility on the part of the owner to see that all equipment is serviced and in perfect condition because not doing so can cause someone to get very sick and this will result in the business losing its reputation.
It is important that you take time off, even if this means closing the restaurant for a few days to get all your commercial fridge repairs, oven repairs and other things done. Sometimes, the equipment and the tools might not even be broken but you still need to have it serviced from time to time because it might drop in quality without you noticing. If you take an oven as an example, it can slowly give problems with heat and timing without your knowledge which means that if you usually bake a dish for twenty minutes, a slight heat malfunction could cause it to still be slightly uncooked when the usual twenty minutes is up but you might serve it to your customer without realizing and this could make them very sick. A similar thing can occur when you have a malfunctioning fridge or cool room in your restaurant.
If you do not have coolroom repairs and servicing done often, you might have food in your freezer or fridge that is rotten even though it is well within the date of expiry simply because of bad storage and without your knowledge, you might accidentally serve the food to a customer and this can make them very sick. Keep in mind that having a broken or malfunctioning piece of equipment in your restaurant could not only make someone sick, which means that their lives are in your hands but it is also going to result in terrible press and reviews about your restaurant which will ultimately cause you to have to close irrespective of all the hard work that you have put in to your restaurant.
In addition to getting everything in your restaurant serviced, it is also important that you pay attention to your processed to find out what you can buy to make the process faster and easier. As your restaurant grows and you have more orders, you will need to find ways of preparing the food faster and more easily in order to meet the demand. Many restaurants do not do this which results in them not being able to meet the demand and thus, bad reviews.